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Education, Training and Employment (ETE) Support Advisors- Devon

At FearFree we are proud to deliver services across the Southwest, and we’re excited to be expanding our offer, with the introduction of a new Education, Training and Employment (ETE) Service.  We have a full time vacancy (37 hours per week) and a part time vacancy (22.5hours per week).

As a Support Advisor you will be a fundamental part of our team, supporting the delivery of the ETE programmes and the development of the service. The service will provide a range of trauma-informed and person-centred support, focused on supporting those impacted by abuse to access education, training, employment or volunteering.

You will be responsible for providing trauma informed support through group work and 1-1 support. Working alongside a team of practitioners across our geographical patch in Devon. The project aims to:

  • Increase volunteers in FearFree and support people to access volunteering opportunities externally.
  • Support individuals impacted by abuse to access training and employment.
  • Help people access bespoke apprenticeships and internships.
  • Support service users to increase and advance work related skills, such as the development of CVs, financial management and IT skills.
  • Raise awareness of this agenda to a wider network.

The service will support victims of Domestic Abuse, Sexual Violence and Stalking aged 15 and above, alongside perpetrators of Domestic Abuse – empowering victims and reducing the risk of recidivism for perpetrators.

Our ideal candidate will have experience in working with vulnerable people and an understanding / experience of the ETE sector. They will have an understanding of trauma informed practice and ideally have experience implementing this within group and 1-1 settings.   Our ideal candidate will demonstrate an understanding of Employability skills and will demonstrate the ability to proactively engage with both local employers and local support networks/organisations to promote the skills of the individuals they are supporting.

This is an exciting opportunity to contribute to the development of a new service and make a real impact. You’ll have the chance to work closely with a team of passionate and dedicated individuals who are committed to making a difference in people’s lives.

We believe in providing a supportive and inclusive working environment, and we’re committed to helping you develop your skills and grow in your role. If you’re looking for a challenging and rewarding position where you can make a real difference, we’d love to hear from you. Join us at FearFree and help us to provide vital support to those who need it most.

Main responsibilities and tasks

  • Work closely with the service manager to set up and develop the service, supporting its ongoing growth and expansion.
  • Triage and assess service users to consider their suitability for the ETE Service.
  • Utilise a trauma informed approach to help people return to or access ETE.
  • Support individuals to increase work related skills, such as the development of CV writing, financial management and IT skills.
  • Work with a diverse client group, creating bespoke action and support plans for each individual.
  • Facilitate group support sessions in addition to one-to-one support
  • With support and advice from the Service manager, support and help develop new groups following a trauma informed approach.
  • Build and further developing relationships/links with ETE providers and corporate partners to expand the provision for our service users.
  • Risk assess those you are supporting and take proactive action to address risk and safeguarding concerns.
  • Play an active role in the recruitment process of volunteers in addition to management of volunteers ensuring they are kept up to date and involved in the organisation, alongside able to support our service users.
  • Ensure risk assessments are completed where required and safety plans are completed on time and regularly.
  • Work closely with the services across FearFree, developing close working relationships and supporting clients who may be accessing support from our other services.
  • Record all contact with service users and abide by confidentiality requirements.
  • Record and monitor data to enable the service to be fully evaluated.
  • Car ownership and travel across our area is a requirement for this role.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

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