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Group Coordinator

This role is part of the Devon Adult Domestic Abuse Team, which provides support to people and their families who have been impacted by domestic abuse.   This role sits within the Education and Recovery Team which offers preventative and recovery support for victims of Domestic Abuse.

Working closely with the wider Devon Domestic Abuse Team your key responsibilities will be:

·        To support the Team Manager to establish a designated recovery programme in Devon

·        To engage with the whole Devon team to promote the introduction of an internal recovery programme and encourage referrals.

·        To facilitate and deliver group work programmes.

·        Assess participants’ suitability for programmes.

·        To monitor waiting lists, with a focus on risk management and safeguarding.

·        To support group facilitators to deliver programmes.

·        To lead on the development of new programmes .

·        To review current programmes and continue development as required.

Key responsibilities:

·       Act as the main point of contact regarding group-work provision.

·       To ensure groups are monitored with consideration of outcomes, work with the Team Manager to ensure data can be easily collated, including referral numbers, percentage of starts V completers, and recording positive outcomes and case studies.

·       To deliver group-work programmes both virtually and face-to-face.

·       To promptly assess all group referrals and manage waiting lists, and ensure availability of face to face and virtual training across the breadth of Devon.

·       To undertake risk assessments and agree risk management / safety plans where required.

·       To provide support to group facilitators and feedback to their line managers where required.

·       Stay abreast of developments in best practice, legislative and other changes, and integrate them into day-to-day work and the development of strategies and plans.

·       Work with staff across the whole of FearFree to identify and share best practice.

·       To chair regular facilitator meetings, ensuring that minutes are taken and disseminated and that there is regular attendance by the workers.

·       To identify areas of training need and co-ordinate in-house training for the staff or signpost to appropriate providers.

·       To make recommendations to Team Manager about the best use of resources.

·       Coordinate resources and activities to serve the needs of service users to ensure a seamless, co-ordinated response.

·       To analyse data generated and evaluate groups, producing verbal/written reports as required.

·       To support the on going develop of programmes offered.

·       To work closely with other teams to ensure the best possible outcome for clients.

·       To prioritise client need by risk, vulnerability and safeguarding.

·       To ensure that accurate and appropriate notes are recorded after each group work session and any other contact with clients

·       To work with due regard to diversity, ensuring groups are inclusive and accessible.

·       Plan group delivery rotas

·       To work closely with the Volunteer Coordinator to ensure volunteers are in place to run groups. This will include feeding back to the Volunteer Coordinator on the volunteers progress to inform line management.

·       To support peoples continuing professional development.

·       Alongside the Team Manager, ensure the service meets regulatory and best practice requirements.


·       Remain up to date and concordant with organisational procedures, policies and professional code of conduct, upholding standards of best practice.

·       Attend and contribute to team meetings.

·       Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness where required.

·       Undertake agreed training and keep updated on changes in legislation, policy, and best practice

·       To support additional duties at your team managers discretion.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.

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