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Group Work Facilitator

Ref. WIL23/19

The post of Group Work Facilitator will provide support to victims of domestic abuse and sexual violence within group work provision.


At FearFree we run various trauma-informed groups for victims such as: Hope2Recovery, an educational domestic abuse online support group; Rediscovering You, a face-to-face emotional wellbeing recovery group; Inspiring Families, a ‘whole family’ approach to support; and a Living Skills group supporting those having to flee domestic abuse.


We are looking for experienced and motivated staff to join us to help deliver the group work programmes we run around locations in Wiltshire. Groups run in the morning, afternoon and evening. Training for the groups will be provided.


In addition to facilitating groups, staff will be asked to attend training events and meetings, including regular supervision.


This is a fixed term role until November 2025, with the potential to be extended / become permanent subject to funding. There is no specific closing date for this role and the vacancy will close once a suitable candidate is found, so early applications are encouraged.

Main Duties and Responsibilities

  • To facilitate group work provisions across the Wiltshire Service.
  • Completing pre and post group assessments and required paperwork, following the procedures in place.
  • Write comprehensive case notes following groups about service user involvement, any concerns raised and any action required.
  • Identify and take the appropriate action on any disclosures or safeguarding concerns raised within the group.
  • To work cohesively with a second facilitator both virtually and in person in locations around Wiltshire.
  •  A willingness and ability to travel around Wiltshire and access to a vehicle with business insurance.

Skills and Qualities

  • Experience of working with victims of domestic abuse or sexual violence or the willingness to increase knowledge and skills in this area.
  • Experience of working with vulnerable people.
  • Excellent communication and interpersonal skills.
  • Experience running groups, including listening skills, a good sense of timing, sensitivity to overall group dynamics, maintaining group safety and practical elements such as ensuring course material is delivered.
  • A willingness to participate in in-house training, including group observation.


  • Attend supervision as required.
  • Attend and contribute to team.
  • Ensure service user records are kept up to date.
  • Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
  • Undertake agreed training and keep updated on changes in legislation, policy and best practice.


  • The post holder will deal with highly confidential information relating to vulnerable people.
  • Ensure security of data, especially sensitive personal data, in line with the information security policy.
  • Work within FearFree’s Policies and Procedures at all times.
  • Responsible for security of service user information and mobile phone while out of office.
  • Employees have responsibilities in respect of health and In particular they will:
    • Always co-operate with management in the implementation of and adherence to health and safety policy and procedures.
    • Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work.
    • Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work.
    • Report all health and safety concerns to line managers.
    • Assist with the completion of the risk assessment programme if required.
  • Any other duties that may be reasonably required.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.


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